Last updated: November 23, 2020
LoyalYak offers standard USPS Shipping. For most orders, standard shipping from Michigan arrives in 3-6 business days depending on location.
LoyalYak charges a flat-rate fee of $5.50 per order.
Return and Refund Policy
LoyalYak stands behind the quality of our products and we hope you’re happy with your gear. If your ShoeSling® might be suffering from a defect in manufacturing or materials, or you received damaged or incorrect merchandise, please contact us within 45 days of purchase at firstname.lastname@example.org so we can help resolve the issue.
Refund requests for unused items must be made within 15 days of purchase at email@example.com and sent back with the original tags attached and in the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
Steps to Return
- Send an email to firstname.lastname@example.org identifying the concern.
- Include the:
- Order #
- Reason for return
- Action desired: product replacement or refund
- Free shipping on qualified returns